Lead Generation & Contact Research
Gatekeeper Training
Who is the gatekeeper?
The gatekeeper is the person who stops you from speaking to the decision maker - in effect this person blocks the salesperson from talking to the key person who might place an order. The gatekeeper can be a receptionist, a secretary, a PA, a junior in the same office, a senior in the same office - in fact anyone who thinks they know better than you!
We offer two Gatekeeper Training courses:
Course 1: How to manage the Gatekeeper
This course gives telemarketing staff all the tools, tips and techniques to bring the gatekeeper round to our way of thinking - to get them to take our messages, to put us through to the decision maker, even to make the sales pitch on our behalf. Some gatekeepers have become our greatest advocates.
Course 2: How to become an effective Gatekeeper
How do you deal effectively with all the unsolicited sales calls that come through? It's easy to just say "no thanks" and put the phone down, but you might be filtering out a call that would be beneficial to your business. Effective gatekeepers know how to filter out the dross and how to recognise opportunities that will be of value to their business. We give you the tools, tips and techniques to become a really effective gatekeeper for your business.
Please contact us for further information on both these cost-effective gatekeeper training courses.